What is the Association of Recruitment Agencies of Moldova (ARA)?
ARA is a professional association that brings together 80% of all licensed recruitment agencies in Moldova. We provide a comprehensive range of services including recruitment, employer of record services, call center outsourcing, personnel outsourcing, and staff leasing.
How many people do you recruit and employ each year?
We successfully recruit and employ around 12,000 people every year.
Which countries do your candidates find employment in?
Our candidates find employment opportunities in several European Union countries, including Germany, Sweden, Netherlands, France, Poland, Czech Republic, Slovakia, and Finland.
What types of services do you offer?
We offer a comprehensive range of services including recruitment, employer of record services, call center outsourcing, personnel outsourcing, and staff leasing.
Where are your offices located?
ARA has 36 recruitment offices spread across Moldova, including 6 offices in Transnistria.
What kind of candidates do you specialize in recruiting?
We specialize in recruiting individuals with Moldovan citizenship as well as those with dual Moldovan and Romanian citizenship.
How do you ensure the quality of your candidates?
We have a thorough vetting and selection process that includes verifying qualifications, conducting in-depth interviews, and assessing compatibility with company culture and values.
Can you handle large-scale recruitment needs?
Yes, we have the resources and capabilities to handle large-scale recruitment. Annually, we recruit and employ around 12,000 people.
What is your Employer of Record Service (EoR)?
Our EoR service allows companies to hire employees without establishing a legal entity in the hiring country. We serve as the official employer for tax and legal purposes, while the employee performs work for your company.
What does your call center services outsourcing involve?
We provide call center services to organizations looking to outsource this function. Our services include customer support, technical support, sales calls, and other related tasks.
What is your approach to personnel outsourcing?
We handle the recruitment, vetting, and employment processes, allowing companies to focus on their core business.
How does your staff leasing service work?
Staff leasing allows companies to hire staff members who will be officially employed by us. This allows companies to bypass many administrative tasks associated with employment while still having dedicated staff.
Can you provide services in my country?
We provide services in several European countries including Germany, Sweden, Netherlands, France, Poland, Czech Republic, Slovakia, and Finland.
How does ARA ensure compliance with employment laws?
As a professional recruitment association, we have experts who are knowledgeable about local and international employment laws. We ensure all our practices are compliant with these regulations.
What sectors do you cover in your recruitment process?
Our member agencies have extensive experience across a wide range of sectors. We will match your requirements with an agency that has expertise in your specific sector: Agriculture, industry, production, food processing, packaging, logistics, automobile assembly, auto parts production, IT and information technologies, web design, social and medical assistance, etc.
What if a candidate leaves shortly after being hired?
We offer a guarantee period for placements. If a candidate leaves within this period, we’ll provide a replacement at no extra cost.
What is your process for working with new clients?
We begin by understanding your specific needs, after which we’ll match you with one or more of our member agencies that specialize in your sector. The chosen agency will then take care of your recruitment or staffing needs.
How do you handle data privacy?
We comply with all relevant data protection laws, including GDPR. We ensure that all candidate information is handled confidentially and securely.
How do you support diversity and inclusion in recruitment?
We are committed to promoting diversity and inclusion. We ensure our recruitment practices are free from bias and provide equal opportunities for all candidates.
How can I get started with ARA?
lease contact us directly to discuss your needs. We’ll provide you with detailed information on how we can assist you and the next steps to take.
Do you provide temporary or contract staffing solutions?
Yes, we provide both temporary and permanent staffing solutions to meet the varying needs of businesses.
What fees are involved in using your services?
Our fees vary depending on the service required. Please get in touch with us for a detailed pricing structure.
How do you ensure the compatibility of candidates with our company culture?
We take time to understand your company culture and look for candidates who align with your values and work environment.
How long does the recruitment process take?
The timeline can vary depending on the specific requirements of the role. We aim to find the most suitable candidate in a timely manner.
Can I meet the candidates before making a decision?
Yes, we arrange interviews between employers and candidates as part of our recruitment process.
How do you ensure the candidates are legally eligible to work in my country?
We conduct a thorough check of all necessary documentation to ensure that candidates are legally eligible to work in your country.
What is your success rate in filling positions?
We have a high success rate in filling positions. Specific statistics can be provided upon request.
How does ARA manage the communication with candidates throughout the recruitment process?
We maintain regular communication with candidates, updating them about their application status and addressing any questions or concerns they may have.
How does ARA support candidates throughout the relocation process?
We offer comprehensive support to candidates relocating for work, including advice on housing, transportation, and local customs and regulations in the host country.
How do you ensure the candidates are legally eligible to work in our country?
We conduct a thorough document check to ensure that candidates are legally eligible to work in your country.
Can we meet the candidates before making a decision?
Yes, we arrange interviews between candidates and employers as part of our recruitment process.
Can you handle high-volume recruitment needs?
Yes, we have the resources and capabilities to handle high-volume recruitment.
What kind of support do you offer during the onboarding process?
We provide support during the onboarding process, including facilitating communication between the employer and the candidate and ensuring a smooth transition
What sectors do you specialize in?
We have recruitment expertise in a range of sectors, including but not limited to IT, healthcare, engineering, and manufacturing.
With whom will the personnel recruitment contract be signed: directly with the Association of Recruitment Agencies or with one or more of the member agencies?
The personnel recruitment contract will be signed directly with the member agencies of the Association of Recruitment Agencies (ARA). The Association of Recruitment Agencies will propose to foreign partners to sign contracts for the provision of recruitment services directly with these member agencies. Thus, the partners will not sign contracts directly with ARA, but with agencies recommended by ARA.
Who will negotiate the financial conditions with the foreign partner?
Negotiations with potential partners abroad are carried out by the management team of the Association directly. This team will be responsible for negotiating and establishing the final financial conditions. After these conditions are established, the leadership of the Association will select one or more member agencies with which the foreign partner will sign the Collaboration Agreement for personnel recruitment. It is important to mention that the negotiation process is carried out directly by the leadership of the Association to ensure efficient coordination and uniform application of the Association’s policies and principles in these negotiations.
What are the costs of recruitment and how is payment practiced: for each recruited candidate only once, or payment per hour, or payment per month for each employed candidate?
It’s important to mention that the payment methods for recruitment services can vary depending on the individual agreements between the Association of Recruitment Agencies from Moldova and its partners. However, generally, there are two major ways of dividing the payment for these services.
- Advance payment for each candidate: After signing the collaboration agreement, a recruitment schedule is drawn up together with the foreign partner. After the payment schedule is drawn up, an advance payment invoice is issued, and the partner pays it. After receiving the payment, the recruitment process begins and the number of personnel according to the established selection criteria is delivered.
- Full payment on the second day after the arrival of the candidates at the overseas employer: This method involves the full payment of recruitment services the day after the arrival of candidates at the employer abroad.
- Hourly payment for each candidate: This method is especially applicable to partners with whom the Association has a lot of working experience. An hourly fee is charged for each candidate sent to the overseas employer. In this case, all people who leave the employer are immediately replaced with other candidates without a new fee being charged, as payment invoices are calculated based on the number of hours worked by the candidates previously sent through the Association.
It’s important for specific details about payment methods to be established in individual agreements between the agency from Moldova, a member of the Association of Recruitment Agencies from Moldova, and its partners, and these can vary depending on the needs and preferences of both parties involved.
What happens if the hired candidates terminate the employment contract within the first few days and leave the employer?
In the situation where hired candidates terminate their employment contract within the first few days and leave the employer, according to the provided information, the agency with which there is a collaboration contract will replace at most 20% of the candidates sent to the workplace.
This 20% limit for candidate replacement was established because it is considered that a maximum acceptable rotation in the first month is 20% of the candidates sent by the agency to the employer abroad. If the actual rotation exceeds this 20% threshold, it is interpreted that there are exogenous factors that do not depend on the agency and that signal that the work environment, living conditions, logistics or management at the partner employer’s company are not in good condition.
Thus, the recruitment agency assumes that a rotation higher than 20% in the first month of employment is a signal that there are problems within the employing company. In these situations, the agency may decide not to continue collaboration with the respective partner.
In conclusion, according to the agency’s policy, at most 20% of the recruited and sent candidates to the employer will be replaced free of charge in case of employment contract termination in the first two working weeks.
How do I get in touch with the Association of Recruitment Agencies in Moldova (ARA)?
To get in touch with the Association of Recruitment Agencies from Moldova (ARA), you have the following contact methods available:
- By phone, by calling the number +37379124089. Our representatives are available to answer your questions.
- By email, at the address [email protected]. You can send us a request or question anytime, and we will try to respond as soon as possible.
- For any other information or questions, do not hesitate to contact us. Our team is here to help you!
- Also, we recommend you submit your personnel request by completing the online form: https://asociatia.md/